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Introducing digital technology into your own company is anything but trivial and poses a challenge for many companies. The introduction of an ERP system, i.e. a software solution for enterprise resource planning, requires a lot of preparatory work before the actual digitalisation of processes and workflows can begin.

But first: why an ERP system? An ERP system bundles real-time data from all departments in one system and thus provides a comprehensive overview. This makes it much easier to plan, control and monitor relevant business processes in a focussed manner. Trends and patterns in these processes and among stakeholders are recognised and potential problems are visualised at an early stage. This up-to-the-minute transparency across all areas of the company enables company managers to make the right decisions at the right time on the basis of solid data. Read more

Since 2024 at the latest, the topic of sustainability has been at the top of the agenda for many companies. The Corporate Social Responsibility Directive (CSRD) takes sustainability reporting to the next level and brings a significant expansion for companies. Since January 1, 2024, companies that are already subject to the Non-Financial Reporting Directive are required to report. In the next stage, CSRD will also apply to large corporations, and subsequently also to small and medium-sized enterprises with a capital market orientation.

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Stable employee retention is a top issue at management level today and a decisive factor for corporate success. For many companies, the issue is exerting enormous pressure in view of the increasing shortage of skilled labour and rising staff turnover. If employees resign or have already quietly resigned and are only doing the bare minimum of their daily workload, this costs the company money. According to the Netigate study on employee engagement from 2023, the intention to resign has increased and one in four people are considering quitting in the current year. How can a company counteract this trend and retain its employees in the long term?

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In order for a company and its organization to be future-proof and marketable and to be able to constantly question, develop and change accordingly, it needs, among other things, a lively learning culture. Nowadays, with all the fast-moving changes and requirements, organizations and their employees should continuously learn and tap into their knowledge. The focus of change is therefore shifting more towards the employee, and with it the continuous learning of the individual and the development of knowledge and skills. Can the company’s current knowledge and learning tools provide employees with the necessary resources and opportunities for continuous learning and knowledge reference? Or do other formats, tools and methods need to be used and practiced?

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It’s the combination that makes the difference! Different skills, practical experience and solid expertise are the basis for our business. As diverse as our team is, our common basis is our affinity for medium-sized businesses and for the people who shape them.

Eugen Feth – Senior Consultant Digitalization

Change not Keep – Digital Transformation is today

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incontext.technology GmbH from Heidelberg and THE MAK’ED TEAM GmbH & Co. KG, with locations in Nuremberg and Karlsruhe, have agreed to cooperate. With this step, both companies are extending their value chain in all relevant questions of digitalisation and digital transformation in medium-sized companies. The synergy of management and process consulting on the side of THE MAK’ED TEAM and innovative technology on the side of INCTEC, as incontext.technology is called, leads to tailor-made concepts for the requirements of our two client companies. These can be realised with future-proof technology in almost all functional areas of medium-sized companies.

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Companies that exploit the full potential of digitalisation can increase their efficiency and optimise their processes. So far – so good! But: Where is digitalisation potential in the company? When we work with SMEs on their digital transformation, the first step is to analyse the processes. This usually gives us specific process patterns: Are there processes that have a media break? For example, is an automated process interrupted because manual intervention is necessary? Are there particularly complicated processes that need a lot of accompanying attention or that have not yet been digitalised because of their complexity? Are there processes in the company that take a particularly long time to process? Are there processes in which errors frequently occur and which therefore require repeated interventions? Or are there processes that cause high process costs?

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A frequent experience in our customer projects is that our medium-sized customers react to the topic of compliance with the critical question: “And who is going to do that? Of course, a medium-sized company does not have the same resources as a group of companies, where a compliance department with several members deals with the topic. Nevertheless, the same legal framework conditions apply to SMEs and group companies.

Multiple crises, international interdependencies, challenging political developments. The risks for companies tend to increase.  The business world is increasingly difficult to assess, more dynamic and more complex. Compliance has become an important basis for SMEs to safeguard the company, protect it from potential risks and thus create a foundation for the long-term success of the company. Good compliance can protect the company in the best possible way and indicate emerging crises and problems at an early stage. For effective implementation of compliance management, it is particularly important in medium-sized companies to use resources wisely and to sensitise everyone in the company to the issue. All too often, compliance is still perceived as a secondary task and the risks that actually exist are massively underestimated.

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Competence management is important in a company to ensure that employee resources are used optimally. Through competence management, the skills and competences of employees can be developed and used in a focused way. Competence management is a demanding task. How does the company know what competencies a person has outside their field of work? And how can these competences be used professionally?

In order to solve these and many other challenges in competence management without spending a lot of time and personnel, the use of skill management tools can be a useful method: The right tools ensure that skills management can be implemented efficiently. Digital tools can be used for every step along the employee life cycle and significantly improve the results. The tools start at different points along the employee’s career path. Which tool or mix of tools a company needs depends entirely on individual needs. All-in-one solutions are often very powerful for SMEs. The key question in the selection process is: What requirements should be met by the competence management system?

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Companies that want to acquire customers in a business-to-business (B2B) context in order to build new business relationships rely on the right mix between push and pull marketing. The goal of B2B customer acquisition is to identify potential business customers, address them and win them as customers. For the development and implementation of a sustainable marketing and sales strategy, the individual points of contact with the customers are systematically analysed, evaluated and optimised.
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