Digitalization and artificial intelligence are offering SMEs more and more opportunities to automate processes and workflows. Automation is a key element in organizing companies efficiently and thus making them fit for the future.
Through automation, tasks are transferred from employees to machines or systems. These carry out automated processes to achieve the task objectives without employees having to intervene.
The advantages of automation are obvious: significant efficiency gains, largely error-free operation, adherence to regulatory compliance and scalability are adequate responses to the ever-increasing competitive pressure and the shortage of skilled workers. The implementation of automation steps in medium-sized companies takes place in administration, manufacturing and production as well as in logistics, as there are many opportunities here to achieve the desired objectives.