Companies that harness the full potential of digitalization can increase their efficiency and optimize their processes. So far, so good! But where does the digitalization potential lie within the company? When we work with medium-sized enterprises on their digital transformation, analyzing their processes is the first step. This usually reveals specific process patterns: Are there processes with media discontinuities? For example, is an automated process interrupted because manual intervention is required? Are there particularly complicated processes that require a lot of accompanying attention or have not yet been digitized due to their complexity? Does the company have processes with particularly long processing times? Are there processes where errors frequently occur, thus requiring repeated intervention? Or are there processes that incur high process costs?
Process analysis looks at the entire company. When examining processes, workflows, and work steps, it is important to involve employees and all stakeholders from the very beginning. This ensures that the necessary information regarding the analysis objectives is addressed early on. Even more important, however, is gaining the insights of the people who work with these processes every day. They know the weak points best from their own perspective.
Another area of digitalization potential lies in the information provided to management and decision-makers: Every workstation should be designed so that the necessary information is clearly available without having to open multiple programs, apps, or data sources. If a managing director, for example, needs specific information from various sources on a daily basis, this creates requirements for information processes.
Increase efficiency and avoid bottlenecks
Process analysis uses structured methodologies such as SIPOC analysis. It is a useful tool for improving processes. SIPOC stands for "Supplier, Input, Process, Output, and Customer." With the SIPOC method, a company gains a holistic overview of a process. It visualizes the end-to-end view of a process and highlights the dependencies of the various parts or process steps.
This involves analyzing how much cost the process incurs per unit of time, how often the process is executed, how much working time is invested in the process on average, and how many employees are involved.
To fully exploit the digitalization potential within a company, THE MAK'ED TEAM employs a comprehensive digitalization strategy. The seemingly elaborate process analysis forms the basis for the digitalization roadmap. This allows the digitalization process to be scheduled, prioritized, and linked to specific outcome objectives.
The company benefits from a clear digitalization strategy. This enables data-driven decisions, optimized processes, improved customer experiences, and fostered innovation. Companies that develop their digitalization potential and successfully implement it with change management can position themselves strongly in an increasingly digitized business world and secure and strengthen their competitive situation.
THE MAK'ED TEAM ensures that medium-sized clients receive suitable and pragmatic solutions for their digital transformation, enabling them to fully exploit the digitalization potential within their company.
You can find more about digitalization here.
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