From staff shortages to inflation: in the future, companies that perform well will be those that are efficient. Automated and standardised processes are an important basis for this. Data-centred, digital processes create efficiency and transparency in all areas of business. Routine tasks can be automated through digitalisation and processes can be monitored, controlled and continuously improved. Transparent, digital processes enable companies to identify potential and improve overall performance. Weak points can be recognised early on, errors can be reduced and the company can react quickly to changes or new requirements in the market. In short, the digitalisation of processes is a crucial component of a company’s competitiveness.

Challenges in Process Digitalisation

It is important to create a good basis before introducing the software. Strategic, well thought-out process management is the starting point for digital transformation in the company. Efficient and effective process management makes a significant contribution to achieving strategic goals. The design of processes is also a decisive success factor for compliance in the company: without defined processes, the company cannot act in accordance with the rules. To achieve this, processes must be clearly defined, responsibilities must be regulated and employees must be involved. Process management is continuously adapted to changes, further developed and improved.

Digital maturity: Where does the company stand?

When THE MAK`ED TEAM supports companies with digitalisation in process management, we start by taking stock: Where does the company stand in terms of digitalisation? Which tools and platforms are already being used, where and with which functions? What is the level of digital maturity in the company? What is not working so well and where are problems occurring? Where are there still media discontinuities, i.e. where do digital processes merge with analogue processes or where are there interfaces between two systems? Manual systems or manual bridges are often the Achilles heel in process flows. They cost the company time and money and make processes unnecessarily long, error-prone or inefficient. The aim is therefore to design end-to-end processes and implement them in a data-centric manner based on an analysis of the company’s digitalisation potential.

Which tool is the right one?

Many factors play an important role in the successful digitalisation of processes. After analysing the status quo, the individual requirements are carefully defined. When selecting a tool, current requirements must be taken into account as well as the development that the company is aiming for. What is the status quo? How is the potential of the tools that the company already uses being utilised? What are the company’s goals? Strategy conformity is crucial. Tools must have the potential to keep pace with the company’s development: If the company is planning to expand, for example, special functions will be required here in the future.

Clear objectives are important. It is important to clarify what the software is needed for. If it makes sense to implement a new tool in the company, the next step is to make a selection. There is a huge range on the market. THE MAK`ED TEAM provides independent advice, which means that we are not tied to specific software providers. Only the individual requirements and objectives of the company are decisive when selecting a tool. For us, neutrality in consulting is a relevant factor in order to be able to offer our customers optimal solutions. We draw on our large tool database, which keeps track of the latest developments in the functions and possible applications of the relevant tools.

The successful digitalisation of processes

The aim is to design processes consistently and to implement them efficiently, transparently and smartly. In this context, it is important to document the organisation’s knowledge in the processes, improve information flows and thus make valuable knowledge available to everyone at all times.

Where are the topics? How do I place orders? How do I get materials? Existing expertise, experience and existing processes are organised transparently in digital processes and archived reliably. An implemented knowledge management system makes processes more efficient, simpler and error-free. Employees, who today are often overwhelmed by the multitude of media, channels and content that surround them, are thus clearly provided with relevant knowledge. Knowledge management is also an important tool to prevent the loss of knowledge caused by staff turnover.

Overall, it is also important to involve employees at an early stage as part of the digital transformation. The success of digitalisation depends on the motivation and acceptance of the team.

Digital processes bring the company noticeable progress

Digitalisation automates and standardises processes, saving time and resources. This makes the company more efficient and more effective. And the digitalisation of processes brings many other benefits:

  • Processes become transparent: the progress and completion of tasks can be tracked in real time. This facilitates well-founded decisions.
  • Information flows are optimised: Different departments are seamlessly connected, which sustainably improves communication and organises and archives valuable knowledge in the best possible way.
  • Compliance is ensured: Only compliant and transparent processes can ensure compliance throughout the entire company. The digitalisation of processes is an important basis for effective compliance within the company.

THE MAK`ED TEAM provides forward-looking and independent advice to ensure that the digitalisation of processes is implemented pragmatically and in line with individual requirements. With digital process management, companies secure their competitiveness and long-term success.

More about Process Management and Digitalization.